Merchant Policies
Delivery methods
Delivery notes
Shipping Carriers
USPS, UPS, FedEx, and DHL for domestic/international shipments.
Shipping Speed Options Standard, express, and international delivery options.
Processing time
Processing notes
Orders process in
- 3-7 business days (excluding weekends/holidays).
- Peak times may add 1-3 days.
- Custom & Pre-Orders take 7-10+ days.
- Pre-orders/backorders ship when all items are ready.
Cancellations
- Standard: Cancel within 12-24 hours.
- Custom: Cancel within 24 hours; no cancellations after production starts.
- Pre-Orders: Cancel anytime before shipping.
Payment options
Payment methods accepted
